Shipping outside your comfort zone, part 2

Scales are a must for online selling and shipping. Even for lightweight, letter-mail type items. I quickly learned that only 3 postcards could ship for the price of one regular stamp.

Even if you are not ready to create online mailing labels through Paypal or the post office, many people want accurate quotes on postage before they buy. Accurate weights, dimensions and a quick look-up on your post office website will mean better customer service and more sales.

Finally, the first sale arrives!

What to do?? Well send an invoice if necessary (we'll talk about automating it later). Then await payment. Do...not...ship...until....payment....arrives or clears. Very important.

Tomorrw we'll talk about packaging. Part 3

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